 Nursing
Facilities
"My father is in a nursing facility. I'm really worried about him. He's
losing weight. He seems disoriented. I hope he is receiving decent care. But how can I
find out? Who can I talk to? What can I do?"
Every nursing home should have a complaint procedure policy. If you have concerns
or complaints, ask about the policy and follow the organization's procedures. You also may
want to ask the nurse in charge to review your family member's care plan. If you still are
uncomfortable with the situation, speak to the director of nursing, the social worker, or
the administrator or check to see if the nursing home has a family council, a group of
advocates who try to improve the quality of life in the home.
Often, nursing homes operated by large corporations have toll-free telephone
numbers you can use to speak to a regional supervisor.
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WHO CARES:
- STATE OMBUDSMAN
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- STATE DEPARTMENT OF LICENSING AND CERTIFICATION
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- STATE OR LOCAL OFFICE ON AGING
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- STATE HEALTH OR WELFARE DEPARTMENT
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- YOUR STATE ATTORNEY GENERAL
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- Eldercare Locator 1-800-677-1116 (toll-free)
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- AMERICAN ASSOCIATION OF HOMES
- AND SERVICES FOR THE AGING
- 1-800-508-9442 (toll-free)
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- NATIONAL CITIZENS COALITION FOR
- NURSING HOME REFORM
- 1424 16th Street, NW, Suite 202
- Washington, D.C 20036-2211
- 202-332-2275
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If you have any questions or comments on senior health
nutrition, fitness, etc., go to the Senior Health
Forum where we are talking about the following:
The information contained in these pages
is for educational / reference use only.
Sources:
FTC
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